Privacy Policy for MorningClaws.com

1. Introduction

MorningClaws.com (“we”, “our”, or “us”) is committed to safeguarding your privacy and ensuring the protection of your personal data. We recognize the importance of maintaining your trust, and we strive to process your data in a transparent, lawful, and secure manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”).

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to visitors, customers, and users of our website located at https://morningclaws.com (the “Website”), and governs how we collect and process your personal data while operating as the Data Controller. As the Data Controller, MorningClaws.com determines the purposes and means of processing your personal information.

By using our Website, you acknowledge that you have read this Privacy Policy and agree to the data practices described herein.

3. Categories of Data Processed

We may collect, store, and process the following categories of personal data, either directly from you or through automated means:

a) Usage Data
Includes information such as IP address, browser type and version, time zone setting, referral URL, browsing activity, pages visited, and session timestamps.

b) Account Data
Includes identifiers such as your name, billing and shipping address, email address, and phone number provided during account creation or checkout.

c) Profile Data
Includes information such as your product preferences, shopping behavior, purchase history, and demographic profile.

d) Communication Data
Includes records of customer service inquiries, support tickets, call transcripts, email correspondence, and any other contact history.

e) Technical Data
Includes the device type, operating system, hardware specifications, mobile network information, and system configuration when accessing the Website.

f) Transaction Data
Includes payment method, transaction history, billing data, shipping address, order confirmations, and delivery tracking details.

g) Preference Data
Includes your consents for marketing communications, product and notification preferences, as well as opt-in/opt-out settings.

4. Legal Bases for Processing

We process your personal data under various grounds as permitted by law:

– Consent: where you have explicitly given clear permission for processing (e.g., receiving marketing emails).
– Contractual Necessity: where data processing is necessary to fulfill a purchase or service agreement.
– Legal Obligations: where processing of data is required under statutory or regulatory requirements.
– Legitimate Interests: to improve our services, secure our Website, combat fraud, and ensure customer support, provided these interests are not overridden by your fundamental rights.

5. Your Rights

You have a range of rights under applicable privacy laws. Subject to verification of identity where applicable, you may:

– Access: Obtain a copy of your personal data held by us.
– Rectify: Correct inaccurate or incomplete personal data.
– Erase: Request deletion of your data under certain conditions (“Right to be Forgotten”).
– Restrict: Limit how your data is processed in specific circumstances.
– Data Portability: Request the transmission of your personal data to another controller in a structured, commonly used format.
– Object: Object to processing based on legitimate interests or direct marketing.
– Withdraw Consent: Withdraw previously granted consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected].

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, alteration, or loss. These measures include:

– Encrypted transmission of sensitive information (SSL/TLS protocols)
– Role-based access controls to restrict internal data access
– Regular backups and secure storage protocols
– Staff privacy and data protection training
– Periodic risk assessments and vulnerability testing

7. International Transfers

Where data is transferred outside the European Economic Area (EEA) or other jurisdictions with data protection laws, such transfers will only take place under recognized safeguards, such as:

– Standard Contractual Clauses approved by the European Commission
– Transfers to jurisdictions recognized as offering adequate data protection
– Additional technical safeguards where necessary

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, contractual, compliance, and operational obligations. Retention periods vary by data category:

– Account and Transaction Data: retained for up to 7 years for tax and accounting compliance
– Communication Data: retained for up to 3 years from the last contact
– Cookie and Usage Data: retained between 6 and 24 months depending on type
– Marketing Preference Data: until consent is withdrawn or after 2 years of inactivity

9. Cookie Policy

MorningClaws.com uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit the Website. We use the following categories of cookies:

– Essential Cookies: Necessary for Website functionality (e.g., login, cart, secure checkout).
– Functional Cookies: Enable website personalization and remember user preferences.
– Analytics Cookies: Collect anonymous data to understand user behavior and improve site performance (e.g., Google Analytics).
– Performance Cookies: Track performance metrics such as load times and user interface efficiency.

10. Cookie Management and Compliance

You can manage your cookie preferences directly through our Website cookie banner upon first visit, or modify settings in your browser to block or delete cookies. In compliance with the GDPR and CCPA:

– We obtain consent for non-essential cookies.
– Users can withdraw consent at any time via our cookie preference center.
– California residents are offered the right to opt-out of sale/sharing of personal information; we do not sell personal data.

11. Protection for Children

MorningClaws.com does not knowingly collect or solicit personal information from children under the age of 13. If you are under 13, please do not provide any personal data. If we learn that we have collected data from a child under 13 without verified parental consent, we will delete it promptly. Parents or guardians who become aware of such data collection may contact us at [email protected].

12. Policy Updates

We reserve the right to update or amend this Privacy Policy at any time without prior notice. Substantive changes affecting how we use your data will be communicated via email or prominent notice on the Website. You are encouraged to review this Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us at:

Email: [email protected]
Website: https://morningclaws.com

Compliance Statement

We strive to comply with all applicable privacy laws and ensure your data is processed with transparency, fairness, and accountability. If you have privacy-related questions or want to exercise your rights, we welcome your communication at [email protected].